Meetings and Conferences

See below for details of all our upcoming events and activities:

NACCOM invites members and supporters to join us for the online launch of our Annual Survey and Impact Report at our Annual General Meeting (AGM). You will hear the scale and impact of NACCOM members’ support for people who are destitute and seeking asylum, refugees or migrants with NRPF in 2019-2020, the NACCOM team’s key achievements in strengthening members’ practice and influence, and our plans to build on this impact with you.

The event will include:

  • An overview of the key data and themes that emerged from this year’s member survey
  • How we have used members’ data and evidence to make an impact through our advocacy work this year
  • The ways we have supported members prior to and during the Covid-19 pandemic
  • Interview with a member
  • An opportunity to vote for new and existing Trustees (Full members only – further information attached)

Event details:

When: Monday 28th September 2020

Where: Online via Zoom

Time: 2pm-3.15pm

This event is FREE and all are welcome. Please sign up to the event via Eventbrite using this link. (Zoom details will be released with tickets prior to the event).

For those unable to attend, a recording of the event will be made available. If you would like to be notified when the recording is available then please get in touch.


  • WelcomeJulian Prior, Chair of Trustees
  • Introduction to our new National DirectorRenae Mann, National Director, NACCOM
  • Annual Survey ReportLucy Smith, Campaigns and Policy Coordinator, NACCOM
  • Supporting our membersPaul Catterall/Katie Fawcett, Network Development team, NACCOM
  • Impact Report and update from the Community Reporting Group (CRG) for those with lived experienceHannah Gurnham, Communications Coordinator, NACCOM, and a CRG member
  • Covid19 Advocacy highlightsJessie Seal, Campaigns and Policy Coordinator, NACCOM
  • Summary of the Annual report of Accounts – Julian Prior
  • Forthcoming strategic review – Renae Mann
  • Questions from members
  • Election of existing and new Trustees*

(*Full members only. If you are a Full member but unable to attend the event, you can vote in absentia. Please get in touch for further information)

In place of our Annual Conference, which usually takes place at the same time as our AGM, we’ll be running a series of online workshops on themes that have emerged as important to our members, based on discussions and feedback we’ve had during the course of the year.

There will be four workshops run across three weeks, leading up to our online AGM (details above) on Monday 28th September. We’ll be releasing details of the workshops throughout the summer.

Workshop 1: Inclusion and equity within organisations (run by brap)


Click here for event details

Date: Wednesday 9th Sept, 2020

Time: 2pm to 4.15pm (to allow for a break half way through)

Location: Online via Zoom

Tickets: 25 spaces are available. This event is free for NACCOM members. (As spaces are limited and the event is likely to be oversubscribed, please note that NACCOM reserves the right to charge a fee of £40 to anyone who signs up to the event but does not participate.) Please note that we are releasing tickets to NACCOM full members first, and will then release the remainder to NACCOM Associate Members. 

Workshop details:

This workshop is run by the charity brap.

How can we secure justice in the world, if we do not pay attention to structural racism in the third sector and to how issues of racial justice and equity play out in our organisations? 

About: This workshop will explore how issues like unconscious bias and conscious bias (discrimination) play out in organisations. During the workshop participants will have the opportunity to consider how organisational habits, behaviours and culture privileges some above others. Participants will begin to explore and consider what is needed to tackle these issues both within our organisations and across our sector.

Outcomes: By the end of the workshop, participants will: understand more about unconscious bias and the masking of conscious discrimination; have explored different types of biases and their impact on organisational culture and behaviours; and discussed strategies to progress race equality, both at individual and organisational levels. This workshop will be of particular interest to anyone who is interested in understanding more about how racism is normalised both within organisations and across our sector.


Workshop 2: Providing accommodation to people seeking asylum and other migrants in the changing landscape of Covid-19


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What have we learnt from Covid-19? How have we adapted – and how can we – our services to work in partnership to deliver a more client-focussed and holistic accommodation model with the goal of achieving positive move-on for people?

This workshop will hear from two NACCOM members for whom local authority or devolved government provision (known as “Everybody In in England and Wales”) has contributed to the redesign of their existing delivery model, enabling people being accommodated to be more involved in shaping the service and better supported to see lasting changes in their circumstances.

The webinar is being hosted by NACCOM with guest contributors Annika Joy from Glasgow Night Shelter for Destitute Asylum Seekers  and Matt Lambert from Enterprise Homes Group.

Date: Wednesday 16th Sept, 2020

Time: 2pm to 3.15pm

Location: Online via Zoom

Tickets to this event are free. This event is an open event and welcome to all. 

Click here to book tickets via Eventbrite

Workshop 3: Experts by Experience and the Power to Change


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Throughout the Covid-19 pandemic, NACCOM has been hearing from members about the value of listening to people with lived experience, and how this is helping to shape service design.

In collaboration with Refugee Action’s Good Practice and Partnerships Team, which has been researching and consulting with people with lived experience, this webinar will explore how Experts by Experience are uniquely placed to help to develop innovative service design through partnership working. The workshop will look at the importance for organisations to involve people with lived experience and how to identify and build upon the strengths and opportunities of harnessing the voices of people with real lived experience

The webinar will involve Experts by Experience and partner organisations in sharing case studies, key areas of learning, findings from the Good Practice Teams research and consultation alongside interactive sessions to explore what involving experts by experience means and how it has the power to change.

Date: Tuesday 22nd September 2020

Time: 2.00pm to 3.30pm

Location: Online via Zoom

Tickets to this event are free. This event is an open event and welcome to all. 

Click here to book tickets via Eventbrite

Fortnightly members’ drop-in Zoom call – ongoing Covid response


Every fortnight we host an informal Zoom chat for members who want to join with others in the network to discuss project updates, share responses and best practice, and show solidarity in relation to the Coronavirus. All members are welcome. Details of how to join the call are circulated via our members’ Google group in advance of the meeting.

*** Our next national member Zoom meetings will be***

  • September 22nd
  • October 6th

If you are a member and would like to join our Google group, please email Hannah Gurnham, our Communications Co-ordinator. Alternatively, please get in touch with Paul Catterall, our Network Development Officer, to request details of the meeting.

Regional Hubs – now online


NACCOM is committed to seeing an end to asylum and migrant destitution and part of the way we do this is to share our ideas, support one another and develop best practice. Our hubs are a great opportunity to find out more about the diverse range of NACCOM members’ accommodation projects as well as other exciting initiatives.

Our hub meetings are now conducted by Zoom, and take place twice a year per region. The next round of hub meetings are due to take place in Autumn 2020. Please check back again soon for confirmed dates.

Thematic hubs – now online


Following feedback from members, we have launched a series of ‘thematic’ hub meetings to explore the specific issues facing different types of accommodation project and drop-in services in the network, as we transition out of the pandemic.

The first meetings took place in June 2020, and focused on:

  • Housing projects
  • Hosting projects
  • Night shelters
  • Drop-in services

The intention of the thematic hub meetings is to have an open and honest discussion on the “what-ifs” and the key challenges facing members going forward, and for us to identify together areas where we might be able to help and support members in finding workable solutions.

Following the first series of meetings, we are hosting a follow-up meeting for Hosting projects (details below) and may facilitate additional follow-up meetings for the other accommodation types in the coming months.

Next thematic hub meeting:

Topic: Hosting Meeting

When: Wednesday, 5 August 2020 at 14:00 – 15:00

Time: Aug 5, 2020 2 – 3pm

For details of how to join the call, please email Paul Catterall.

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