Vision and Values

In 2016 NACCOM’s trustees and staff undertook a review of the network’s activities and developed a strategic plan and vision for the next four years. Below are the details of this vision and activities and the values that underpin them.

External Context

Conflict, persecution, environmental degradation and economic inequalities have fuelled exile and migration across the globe. Although the majority of refugees do not end up in Europe, deepening and extended conflicts in Syria and other countries have caused flows of refugees and displaced people to Europe unprecedented since the Second World War.

At the same time the combined effect of poor administration of the asylum and immigration system and frequent legislative change by successive UK Governments since the nineties has resulted in a rise in destitution. Policy has increasingly sought to create a hostile environment for asylum seekers and migrants who have no clear documentation to prove their right to remain.

Our Strategic Plan

The need for NACCOM and its members to facilitate access to justice and humanitarian support, and to campaign for and support the voices of, people with no recourse to public funds has never been greater.

Trustees and staff recognise the need for NACCOM to develop capacity to support its growing network of members.

This strategic plan sets out our vision, aims and objectives for development, and outlines a process for the organisation to become more effective and sustainable in the short, medium and longer term.

It also sets out staffing and resourcing requirements and a timescale for development including succession planning for the founder and current coordinator, Dave Smith.

Vision and Mission

Our Vision

NACCOM is committed to bringing an end to destitution amongst asylum seekers, refugees and migrants with no recourse to public funds living in the UK.


NACCOM exists to promote best practice in and support the establishment of accommodation projects that reduce destitution amongst asylum seekers. In addition, they may also support migrants with no recourse to public funds (NRPF) and / or refugees facing barriers to accessing affordable housing.

It does this by:

  • Providing networking opportunities to encourage, empower and connect members
  • Sharing knowledge and promoting best practice to provide pathways out of destitution
  • Working with others (including those with lived experience) to raise awareness of destitution and campaign for a just and humane asylum system
  • Gathering and disseminating data on the scale of destitution and positive outcomes achieved by members

Objectives and Activities 2017-2020

Objectives 2017-2020

  • Enable members’ capacity to increase in order to accommodate more clients, and encourage growth of NACCOM membership, particularly in dispersal areas where there are no NACCOM members. We aim for members to be collectively housing at least 1,000 refused asylum seekers a year who have no recourse to public funds (NRPF) by 2020 and at least 2,250 homeless asylum seekers, refugees and other migrants with NRPF a year by 2020.
  • Develop support to member organisations, to become more sustainable and professional, by encouraging and sharing good practice as well as promoting and supporting partnership working.
  • Improve data gathering from members to provide key stakeholders, influencers and decision makers with information that highlights the extent and effects of destitution, as well as the success of NACCOM members in achieving routes out of destitution.
  • Empowering members’ clients to tell their story so that, working in partnership with other organisations, the human face of destitution has a raised profile.


We will achieve these objectives by engaging in the following activities;

  1. Encouraging and supporting the set-up of new / small projects or organisations to increase provision of bed spaces and support for asylum seekers and migrants with NRPF.
  2. Identifying and promoting good practice standards across the NACCOM membership, by producing and sharing resources, including via the member’s area on the website, and running training and capacity building events for member organisations.
  3. Supporting members to gather data on the extent of destitution and on their work. NACCOM will compile this data, ensuring it is robust and ready to be used to influence public opinion and policy making.
  4. Commissioning evaluation, advice or other work for the benefit of member organisations and their clients.
  5. Running an annual UK national conference as well as regional focus group meetings.
  6. Developing and implementing a communications strategy to promote the work of NACCOM and its members, disseminate case studies and good practice.
  7. Building relationships with sympathetic funders/social investors to channel capacity into NACCOM and its members.
  8. Engaging with strategic partners and networks to ensure collaborative working where appropriate and shared learning across the wider homeless and refugee/migrant sectors.


The following are values that we hold dear at NACCOM. They are not an exclusive list, but rather a reflection of the way in which the network has operated since its inception in 2006, and values that we desire to underpin the ongoing work of the charity.

A thirst for justice 

There can be no deviation from our mission until all destitution among asylum seekers and refugees in the UK is eradicated.


Collective working within and beyond the network

We recognise the contribution that all our members can make, and value the expertise and input of others working for the same goals.




We stand in solidarity with those who have lived experience of destitution and those who support them.


Shared resources, knowledge, ideas, expertise and best practice

NACCOM is committed to sharing what we have with all who agree with our aims. Networking produces outcomes that cannot easily be measured.




Commitment to excellence

We strive to do everything to the best of our ability, and are not satisfied with anything less than the best quality.



Openness and transparency

Our members should be kept informed at all times and consulted on issues that may affect them. Our processes should be visible and accountable.




Our events and resources will always be affordable to all members, irrespective of their financial situation.


Empowerment for refugees and asylum seekers with lived experience of destitution

Their voices should be heard, and their talents recognised and used. Wherever possible their opinions inform and influence NACCOM plans and policy.

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