The Staff Team
Hazel Williams is NACCOM's National Director and has been in post since December 2017. Before then, Hazel was the Director at ASAP (Asylum Support Appeals Project), a post she held since April 2013. She has a wealth of experience of the sector, from previous work both in the UK and overseas. During her time at ASAP, she co-chaired the National Asylum Stakeholder Policy Forum for asylum support involving some senior Home Office staff as well as other key players in the voluntary and statutory sector. Hazel is based in Newcastle-upon-Tyne.
Campaigns and Policy Coordinator
Hannah joined NACCOM in June 2019 as the Communications Co-ordinator, overseeing NACCOM’s communications to all member organisations and raising the charity's profile. Hannah has over a decade's experience of PR and marketing within public and charity sector organisations, most recently in the homelessness sector, where she worked for six years at Winchester Churches Nightshelter. Hannah is based in Winchester and works three days a week.
Network Development Worker
Paul Catterall is a Network Development Worker for NACCOM, working five days per week to support new and existing members with capacity-building, partnership working and good practice. Paul lives in Middlesbrough with his family, and before joining the NACCOM staff team was the CEO of Open Door North East, a charity providing accommodation and other services to asylum seekers and refugees across the Tees Valley. He also served on the NACCOM Steering committee and subsequent Board of Trustees for a number of years.
Network Development Worker
Katie Fawcett is our new Network Development Worker, working 4 days per week, supporting members in the North West inc. Northern Ireland and North Wales, West Yorkshire and Humberside, and the West Midlands. Katie lives in Halifax, West Yorkshire, and started her career in the asylum and refugee sector at the St Augustine’s Centre in Halifax, where she helped establish and lead a support centre specifically for people seeking asylum and refugees. This led Katie to help set up several destitution projects including a local foodbank and night shelter. In 2014, Katie also helped establish a charity called Happy Days, which offers housing and support to people who are homeless. In addition, Katie has valuable trustee experience at both St Augustine’s and Happy Days.
Diane Balsillie is NACCOM's Operations Coordinator and is based in the North East office 4 days per week. She formerly worked at a local University and has extensive experience working as an administrator. Diane will be working for NACCOM on a fixed term basis until May 2020 whilst Angela Stapley is on maternity leave, providing membership support and coordination of events amongst other activities. In her spare time Diane enjoys travelling, music and arts and crafts.
Campaigns and Policy Coordinator
Lucy Smith is the Campaigns and Policy Co-ordinator for NACCOM, working full time to support members evidence destitution, challenge policy and procedures and raise a collective voice for change. Lucy lives in Sheffield and has worked for NACCOM since 2015. She has also held a number of other fundraising and communications roles within and beyond the sector, and has worked or volunteered to support an end to destitution for over a decade. Please note that Lucy is currently on maternity leave.
Board of Trustees
Chair of Trustees
Julian Prior has been the Chair of Trustees since 2015, and has been involved with the network since it began. He is the CEO and founder of Action Foundation, an award-winning charity in the North East, working with asylum seekers and refugees in Newcastle and Sunderland. Julian is also a fellow of the Centre for Social Justice.
Rachael Bee is a Trustee for NACCOM, having been involved with the network since 2010 and a member of the Steering Group since 2012. In 2009 she helped set up Bristol Hospitality Network with Dr Naomi Milner and became the first paid Manager in 2014. She has also run a small social enterprise, Refugee Welcome Homes, since 2013.
Caron Boulghassoul is a Trustee of NACCOM, having been involved with the network since 2010 and a member of the Steering Group since 2012. Caron is the Chief Executive Officer at Nottingham Arimathea Trust, where she began involvement in 2009. Caron has been working within the refugee sector for 15+ years and is undertaking a Masters in Charity Resource Management.
Jonny Darling is a Trustee of NACCOM and was elected to the board in September 2018. Jonny received his doctorate from the University of Durham in 2008 for his thesis on Cities of refuge: asylum and the politics of hospitality. Since then, he has lectured at universities in Scotland and Manchester and in 2018 returned to the North East as Assistant Professor in Human Geography at Durham University. His work on urban asylum has been widely recognised and in 2017, he received a University of Manchester ‘Making a Difference’ award for ‘outstanding impact on society through research’.
Catherine Houlcroft is a Trustee of NACCOM and was elected to the board in September 2018. Catherine is a Project Officer for the No Recourse to Public Funds (NRPF) Network and is based in Manchester. An experienced trainer and author of online publications with specialist knowledge of immigration law and policy, social care duties and entitlements to public services, she leads local government policy work nationally on NRPF service provision. She is dedicated to supporting practitioners and achieving positive outcomes for destitute migrants living in the UK.
Abed Moubayed is a Trustee of NACCOM and was elected to the board in September 2018. Now living in Manchester, Abed worked for various humanitarian organisations before coming to the UK, supporting Syrian, Iraqi and Palestinian refugees. He helped set up the Jesuit Refugee Service in Aleppo and Lebanon. Abed has a degree in organic chemistry and since coming to the UK has gained a masters in Post War Recovery Studies at the University of York which included a 2-month internship in Sarajevo working at the War Childhood museum.
Jochen Kortlaender is a Trustee of NACCOM and also works for ASSIST Sheffield, the largest accommodation provider to destitute asylum seekers in South Yorkshire. ASSIST Sheffield has been involved in NACCOM since the beginning, and Jochen joined ASSIST as the Accommodation Development Worker in 2013. Jochen is passionate about ending homelessness for destitute asylum seekers. Before joining ASSIST he worked on refugee and human rights issues for the UN and international NGOs in the Middle East.